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Channel: Scott Hines – KFOR.com
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In Your Corner: Business owner after peace of mind, refund

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OKLA. CITY – Beth Worstine wanted surveillance cameras for peace of mind.

She hired A Plus Security and Kevin Quisenberry to install the system.

“He said, ‘I need $900 to pay for equipment,’” Beth said. “I’m one of those that knows don’t pay up front.”

Beth ignored her intuition and handed over the cash anyway.

Quisenberry was out of town when we finally got a hold of him.

He says he ordered Beth’s equipment, but by the time he was ready to install it she refused to let him finish the job.

We checked with the Oklahoma Department of Labor, the agency that licenses alarm installers.

Quisenberry is in good standing with the state.

“We do have the capability to fine individually,” James Buck, Director of Safety Standards and Licensing for the Oklahoma Department of Labor, said. “We mainly focus primarily first on compliance through education.”

Anyone can access the state’s online database of licensed alarm installers and locksmiths.

“They should be carrying an actual license on them at all times that has their picture on it, valid expiration date and it has the categories which it was licensed,” Buck said.

Beth has since hired someone else to install her security system.

The same day we reached Quisenberry over the phone he sent Beth a text message assuring her he’d be sending her the money certified mail.

“[I was] quite surprised,” Beth said. “Channel 4 must have really done their job, cause I never thought I was going to hear from him again, ever.”

Beth is optimistic.

We’ll let you know just as soon as she gets her money.

Check out registered OK alarm installers and locksmiths here.


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